In order to give our valued customers the best experience possible, 7MD Store has implemented a return and exchange policy.

  • You can return most items within 3 days after purchase if you are not satisfied with them.
  • A copy of the invoice is required, as well as the product to be returned in its original condition and packaging. 
  • The product must be exchanged or returned within 3 days from the date of purchase. 
  • Upon purchase, children’s toys come with a one-week warranty
  • In the event that the product can’t be repaired during the warranty period, 7MD Store will replace the product.
  • The warranty does not cover misuse or breakage of the product, and in case of repair or maintenance of damages caused by misuse, the cost would be the customer‘s responsibility.
  • Products used directly by the body are neither refundable nor exchangeable.
  • Costs associated with the product being delivered to and returned from maintenance are borne by the customer.

** In case of a mistake by 7MD Store or a defect in the product, 7MD Store will bear the delivery charges back and forth.

** A product returned without its original packaging or accessories is not covered by the manufacturer’s warranty.

7MD’s warranty and return specialists can assist you with returning products to 7MD. Please contact them at:


Email: [email protected]


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